Delivery Policy

Delivery Costs

Free delivery for orders over £75.00 (ex-VAT) to mainland UK. This does not include any additional charges.*

£7.50 delivery courier costs for orders under £75.00 (ex-VAT) to mainland UK.

A £10.00 additional handling and delivery charge for all gas deliveries.*

A £15.00 additional charge for any deliveries to postcodes that are within the Inner London Congestion Zone.

Any large deliveries that require a pallet will be subject to additional charges depending on postcode location. Please check using the shipping calculator on the basket page.

* Excludes Northern Ireland, Scottish Highlands, Channel Islands, and Isle of Man. £17.50 carriage applies to all orders to these areas.

Delivery Information

Our fleet of vans covers the areas of London, Essex, Kent, and Sussex. We aim to deliver within two days of the order being placed.

For orders outside of those areas, we aim to send all orders placed before 2 p.m. on the same day, on a tracked next-day courier service. This excludes any orders that require a pallet.

Dependent upon sufficient stock.

In case of insufficient stock, we aim to complete all orders within 7 – 10 working days. Some items come from Europe and will take approx. 5 days to arrive at our warehouse. If an item is going to be longer than this, for whatever reason, you will be notified and a replacement will be suggested. If this is not suitable then a refund will be given.

Collection from our branches is available. Please contact your local branch beforehand to ensure that they have the stock that you ordered.

Other delivery options are available. Please contact us for any requirements.

Gas Deliveries

Deliveries of gas must be made via our vans and will be scheduled with our loads. This is usually the next day, but please contact us if you have a specific delivery time in mind.

In the event the recipient of the scheduled gas delivery cannot accept the delivery due to issues of no fault of Eltham Welding supplies i.e. Not at the premises, the incorrect delivery address provided, incorrect gas ordered, incorrect cylinder size ordered, like for like empty cylinders not present. Then the recipient is liable to pay an additional delivery charge equal to the amount charged originally.

* Gas deliveries are available to a limited area. Please check the eligibility of shipping by using the shipping calculator in the basket menu.